Returns
At Abode, we understand that choosing the perfect furniture for your space can be a challenging task. That's why we strive to make our customers' shopping experience as stress-free as possible with our transparent and customer-friendly return policy.
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Return Period
We offer a generous 30-day return period, providing our customers ample time to assess the quality and suitability of their purchased furniture in the comfort of their homes.
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Return Process
Should you find that the furniture you ordered doesn't quite meet your expectations, we have a straightforward return process in place. Simply contact our customer service team within 30 days of receiving your order to initiate the return.
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Return Fee
We understand that sometimes returns are inevitable. To cover the cost of return shipping, we have implemented a return fee equivalent to the initial shipping cost. This fee will be deducted from your refund.
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Pick-Up Service
To make the return process as convenient as possible, Abode offers a pick-up service. Once your return request is approved, a member of our team will schedule a pickup at your location. This means you won't have to worry about arranging transportation or dealing with the hassle of returning the item yourself.
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Return Conditions
For a smooth return process, please ensure that the furniture is in its original condition, with all tags and packaging intact. Any damage caused by improper handling, assembly, or misuse may result in a deduction from your refund.
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Refund Process
Upon receiving the returned item and verifying its condition, we will promptly process your refund. Please note that the refund will be issued minus the return fee, which corresponds to the initial shipping cost.